What exactly am I buying?
You are buying a book formatted in HTML, allowing for
pageless viewing on any device that can view web-pages (PCs and cell phones for starters). You do not need to be connected to the internet to view it. If the book comes with photos/media, it may be distributed in a .zip package that will
require unpacking.
Do you take wampum or bitcoin?
No. But our payment processor accepts all major credit cards.
How will I receive the book?
The store uses an automated delivery system. After the Stripe transaction completes, our server will send you an email containing a link to download your book. We use the email provided during the Stripe checkout.
WHERE'S MY EMAIL !?!?
Most of our emails go through. However, some folks' mail providers will block the content thinking it is spam (some of James' titles are buzz words for internet filters). If after a few minutes you haven't received anything, EMAIL US at <store@123jameslafond.com> and we will resolve delivery. Satisfaction Guaranteed.
When I click on my product link, nothing happens, or a tab opens/disappears. Help!
Occasionally your mail provider will refuse to pop-open email links from 'untrusted' sources. Two workarounds in Windows: [Right-Click] + [Save-Link-As] or you can try [Right-Click] + [Open-In-New-Tab]. If you are using a cellular device, try navigating to your Downloads directory and searching for the file there. If you have no luck, drop us a line at <store@123jameslafond.com> and we can send the book as an attachment in an email. Works every time.
Will book(s) be available for downloading/viewing indefinitely?
No. The store encourages you to download your eBooks once you receive them. This way, any future misfortunes with our website will not impact your purchase.
Yesterday I bought a book. Today it's been upgraded / rolled into an anthology. I feel cheated.
Let us know. We'll make it right. Because of the mass of Jim's writing and our ever-fledgling efforts to publish it, we are now finding it necessary to bundle older and like-themed store titles, to keep room and stay organized. Moving forward, expect more and more bundles. We appreciate your understanding.
